Contents: Behavioral Coaching, psychology skills, behavioral change, psychology, behavioral change, business coaching, behavioral coaching, executive coaching, coaching psychology, behavioral coaching model, behavior, behavioral-based change models, business coaching, executive coaching, behavior
| "Dr Skiffington and her Institute are building the next generation of coaching practice standards, | |||||||
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- How Behavioral Coaching is being used today:
-in the Workplace ©
Copyright © 2005, Behavioral Coaching Institute. All Rights Reserved.
(Adapted from
the book 'Behavioral Coaching' by Skiffington and
Zeus, 2004. -With permission from the publisher McGraw-Hill
Professional -New York).
During the years of conducting our coach training and certification courses, we have tracked the ongoing development of Behavioral Coaching (BC). Some of the major areas where we have trained coaches to successfully work/specialize in include: executive coaching (CEO’s), transformational leadership coaching, coaching female executives, coaching in education, business coaching, cross-cultural coaching, sales coaching, coaching in the health care industry and personal coaching etc .
Executive
coaching
Coaching
for leadership development occurs with selected executives, senior
managers and teams or as part of a company-wide coaching
initiative. Coaches, both internal and external, are also
contracted to work within a specific business unit or with
individual referrals. Some areas of leadership coaching include:
leaders in transition, new hires, high potential individuals being
‘groomed” for promotion, individuals in new positions,
management competencies to complement technical expertise,
developing and communicating a strategic vision, strategic
planning, culture change, ambassadorship, leading executive teams,
overcoming isolation and interpersonal skills such as
communication and dealing effectively with colleagues and with
power.
Business
coaching
Business coaches work with small to medium enterprises to develop and grow the business. Coaching entrepreneurs, start-ups, mergers and developing a business in order to sell it are some of the more common areas of business coaching. Within these broad categories, behavioural trained coaches, who usually have a background in small business, coach for business or strategic planning, developing and growing the market, staff relations, networking, life balance, time management and partnership conflicts.
Transformational
leadership
Coaching leaders for transformational changes involves changing the very way they think, increasing their ability to deal better with ambiguity and be more creative and reflective. It effects change in what the leader knows and enhances their ability to step back and reflect on assumptions previously taken for granted. These may be about culture, values, the self, organizational objectives and vision.
Some
documented benefits of leadership coaching include: enhanced
ability to develop and foster trust; increased accountability
within the organization; developing and maintaining more
satisfactory relationships with the Board, shareholders and
employees; enhanced credibility and influence as an ambassador;
increased ability to align others to the company’s vision and
mission; successful change management projects; enhanced
managerial competencies; a growth in self-responsibility in self
and others; developing a culture that truly values learning and
development.
Coaching
involves managers aligning their team and employees to the
organization’s objectives and vision and fostering independent
and creative problem-solving. Another
expectation of managers is that they develop their staff. There
is, after all, a consistent body of research that shows a direct
link between human capital management and superior shareholder
returns.
Coaching offers managers a methodology for enhancing the individual or team’s current skills. They thereby develop employees who are committed and trusted to use their discretion and judgment to act in ways that are congruent with organizational objectives and goals. Managers have to manage and coaching is simply a vehicle for them to enhance their management skills.
Coaching
executive women
Women executives not only face those issues common to all leaders as discussed above, but have to contend with other challenges, some external and some a function of their internalized beliefs and misconceptions about women in leadership.
Because
of the increasing number of women in the workforce and in
executive positions, there is a greater demand for women to be
coached. Some of the most common coaching issues that surface
include: life balance and the expectations of peers and family,
political manoeuvring and relationship building with key
stakeholders, being assertive, delegating and managing dissent and
conflict.
Coaching
Program Managers (CPM’s)
Coaching Program Managers, trained in behavioral coaching methods and techniques, fulfill many roles. Typically, they are involved in coaching programs from their inception. As internal coaches, they often introduce coaching into the organization and oversee and manage its delivery. They may also be the person designated to manage a coaching program introduced by an external coach provider.
Behavioral
Coaching and Education
One of the expanding areas of Behavioral Coaching is in the field of education. Behavioral trained coaches provide individuals, groups, teachers, students and administrative personnel with a wide variety of coaching interventions. They train senior teachers to coach new and experienced teachers and students as well as establishing and monitoring peer coaching programs. Coaches also work with students on life skills, study skills and social skills as well as career choice and preparation.
-Coaching
the teacher
Behavioral Coaching is not simply another term for traditional mentoring or peer supervision between teachers. Instead, coaching focuses on assessment of the teachers’ strengths and weaknesses, developing a personalized action plan and working to the coachee’s agenda rather than that of the governing educational body. The coach’s role then, is distinct from supervision and is unrelated to performance evaluation. Of course, if the coachee wishes to set objectives around performance evaluation, the coach acts in a strictly confidential role as support, guide and giver of feedback.
-Peer
coaching
Experienced
teachers also derive significant benefits from coaching,
especially in relation to enhancing their skills and general
professional development as educators.
The aim of peer coaching
is to refine present teaching skills and it has proved
particularly effective with senior teachers.
Peer coaching allows teachers to share a professional dialogue about the science and art of teaching. It involves teachers receiving support, assistance and feedback from fellow teachers. Typically, all teachers involved in the peer coaching program are trained in the fundamentals of behavioral coaching including goal setting, action planning, interpersonal and helping skills.
-Coaching
students
Teachers, of course, have to teach and they do not have the resources or time to individually coach all students. However, two types of coaching, namely Cognitive Coaching and Coaching for children with Attention Deficit Disorder have been translated to the classroom.
Teachers
also employ behavioral coaching techniques when coaching students in a group
setting. The group may be composed of students who have a common
problem to address or may be part of a life skills coaching
curriculum. Indeed, a study of socially-rejected fifth graders
found that coaching improved their social skills and increased
their ability to be liked by peers.
-Coaching
for academic success
Because few high schools, colleges or universities have the resources to offer students individualized attention, more students are employing Behavioural Coaches to work with them on both personal and academic issues.
Career
coaching
Coaching for careers and career transitions offers individuals support, resources and guidance during what are often stressful times. Many organizations recognize the importance of career development as a means of retaining staff. Hence, they offer internal career coaching programs often conducted by external coaches.
Coaching
in health-care settings
Behavioral
trained
coaches work with individual physicians, supervisors and
administrative personnel in hospitals and other public and private
health organizations. Some of the coaching areas include: personal
leadership, management skills, managing interpersonal conflicts
with and among staff, career development and career transition.
Executive coaching services around leadership and management
skills in hospitals typically focus on competencies for doctors in
management and leadership positions. These include resource
allocation, strategic planning and meeting the demand for
profitability while maintaining medical values and ethics.
Sales
coaching
In our first book (‘The Complete Guide to Coaching at Work”), we explored sales coaching in relation to the following areas: negative beliefs and expectations that can impact on sales performance and the coach’s role in working with salespersons in the ‘flow’, ‘panic’ and ‘drone’ zones. We also discussed coaching skills for the sales manager. Increasingly, behavioral trained coaches work with sales managers to enhance their management and coaching competencies.
Cross-cultural coaching
Coaching individuals and teams in cross-cultural settings is a rapidly expanding niche for behavioral trained Coaches. Such coaches are specialists who know about and can guide and support others through the complex process of cultural adaptation.
Chartered Public Accountants (CPA’s) and Behavioral Coaching
Increasingly, Chartered Public Accountants (CPAs), attorneys and other financial advisors are coaching other practitioners and entrepreneurs as an add-on their traditional services. CPA’s particularly, are recognizing the need to become a trusted advisor to their clients, being able to work on vision, mission and strategic planning. Studies show that their clients benefit from coaching especially in the areas of smarter goal setting and a more balanced life style
.
Others
areas where Behavioral Coaching is used:
The
application of Behavioral Coaching is not limited to the above
mentioned areas. It also entails coaching coaches including those
in the executive, business, personal and sports arenas.
Furthermore, behavioral coaching is carried out in the military,
the civil service and other public institutions and non-profit
organizations as well as the legal profession. Christian coaching
and Spirituality coaching also employ behavioral
coaching
methods, tools and
techniques.
In summary, the application of Behavioral Coaching methodologies is employed in a growing number of areas. These include corporations, small businesses, public and private organizations such as health and education and the personal development realm. Within this vast arena, behavioral trained coaches form an alliance based on trust and commitment that aims to foster productivity, growth and well being according to the coachee’s agenda.
Other Relevant Reports:
# 1. Evidence
Based Approach to Coaching
# 2.
Evidence
Based Coaching versus Belief Coaching
Validated
Coaching Models, Tools and Techniques
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Copyright © 2005,
Behavioral Coaching Institute. All Rights Reserved.
Note:
These
coaching articles remain under copyright of the respective publisher and are
for
reference only and
cannot be copied or reproduced.
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Contents: Behavioral Coaching, psychology skills, behavioral change, business coaching, executive coaching, coaching psychology, behavioral coaching model, psychology, behavioral coaching, behavior, behavioral-based change models, psychology skills, behavioral change, business coaching, executive coaching psychology positive, models, behavioral-based change, behavior