"The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn." - Alvin Toffler

- The Complete Guide to Coaching at Work - Amazon.com

"This best-selling title, packed with case studies, details step-by-step: the elements and nature of coaching, coaching in the workplace, areas of application, coaching frameworks and the competencies of successful coaches."  (see below page for full details)  

-Now also available in Chinese and Spanish (see below)  

- The Coaching at Work Toolkit  "Groundbreaking book" - Barnes & Noble

"For aspiring, novice and experienced coaches alike. This vital companion resource book to the above title is a priceless toolkit of validated coaching tools and psychology-based techniques, theories, tools and practices that affect learning and change." -read more..

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"... the most comprehensive book yet authored on the contemporary involvement of coaches in the business and executive development world."  Dr. Rey Carr - Peer Coaching Resources - Canada.

"...awesome - it's the best one on the market."  Dr. Freda Turner -University of Phoenix  

"Possibly the most comprehensive organizational coaching reference on the market today, The complete guide to coaching at work is aptly named. Content 8/10 Readability 9/10."  The HR Insider

"Dr. Skiffington's coaching books have become industry standard materials throughout the global coaching community and make valuable reference resources for any coaching program. This book is the first text that provides practical steps in applying the model of coaching... while her elite courses show you how to select and master the appropriate tools and processes for your specific intervention." Dr. H. Blundall - ICM Global Training Director

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The book has received worldwide critical acclaim and is already a popular course reference text in many universities, colleges, private coaching schools and numerous Fortune 500 companies' internal training/coaching programs.

This book is written in non-academic prose and strewn with practical examples. The book can serve as both a reference text for experienced coaches and a "how-to" book for coaches seeking instruction. The book is also appropriate for those who want to make decisions about using coaches or establishing a coaching culture and for academics or trainers seeking a primary text on coaching for use in an educational setting.  

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Latest Reviews:
"Key Features: this book brings together a complete listing of the major skills and techniques for coaches, and how to employ them. The Coaching at Work Toolkit provides assessment instruments, process forms and examines the management practices of coaching. The book also details the changing nature and evolution of coaching, such as the increasing importance of specialisation. To date, most available coaching books detail the standard practice of goal setting and actioning and some coach interventions but they do not offer too many actual techniques that facilitate the desired change. These invaluable techniques are outlined and discussed, and then presented alongside case studies and exercises. The toolkit is a professional, yet easy-to-understand reference book and includes a complete glossary. Both authors have extensive global coaching experience." -DA Information Services

According to NASA: -
"In every field of human endeavor in which performance is key, coaching is integral to helping shift an individual's mindset, approaches, and behaviors to ensure more effective action and greater business success. It's all about company and employee strengthening and growth. In their new groundbreaking text book, Zeus and Skiffington outline some of the key benefits of organizational coaching ..and the types of executive coaching." -Your Strengths are the Paths to Excellence. National Aeronautics and Space Administration -Report. Issue 24. Dec 2002. -E. Saxinger (NASA Work/Life Program Manager)

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For the past ten years the authors, first as practitioners and then as educators, have worked closely with colleagues across the globe to develop coaching techniques that produce positive, measurable lasting change.

The Coaching at Work Toolkit is the first comprehensive, practical resource for aspiring, novice and experienced coaches in the use of the theories, tools, techniques and practices that affect learning and change. This resource book is a priceless toolkit of validated coaching tools and psychology-based techniques. It is also a much needed guide to understanding the practice of coaching and applying the theories and language associated with it.

Online Global Ordering: - for an immediate copy:
Publisher: McGraw-Hill Professional.

  'The Coaching at Work Toolkit' -Click on Buy to go to books page 

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